If you want to change the name of the person picking up your ticket order, please fill out the form below.  We will be in touch with you shortly to confirm the name switch on your ticket(s). Please understand that the name is not changed on our records until you receive the confirmation email.

  • Please note that ticket orders can not be split.
  • Make sure the person picking up the tickets is the first to arrive at the event with photo ID.
  • The entire ticket order will be given to the person picking up the tickets.  They are responsible for meeting the rest of the party at the gate upon arrival.

Shangri-La Ticket Pick-Up Name Switch Form

  • MM slash DD slash YYYY